FAQ

Can I sample your cakes?  

Yes, a range of cake samples will be provided free at your consultation.

How far in advance do i need to order my cake?  

We usually require 2 months notice for wedding cakes, 2 weeks for celebration cakes, mini cake, cupcakes and cookies, although if a cake is required at short notice, depending on our commitments we may be able to help, please contact us on 07799898545 email katie@katiescakebox.co.uk                   .

What if I need to make changes to my cake?

yes changes can be made, for wedding cakes up until 4 weeks before your event and for celebration cake, mini cakes, cupcakes and cookies, 2 weeks. Changes can be made after this, but you may be charged for any decoration that has already been prepared for your cake.

Do you deliver the cake?  

Delivery and setup of your wedding cake and celebration cakes over £200 is included in the price within the Norwich area. Celebration cakes, cupcakes and cookies can be delivered for a small charge

How do I pay for my cake?

You can pay for your cake via a secure pa pal account, bank transfer, cheque or cash. A non refundable deposit of 25% is required at time of booking wedding cakes to confirm your order. The balance to be paid 4 weeks before your event. For celebration cakes,mini cakes, cupcakes and cookies, the balance to be paid 2 weeks before your order is due.

Can I have fresh flowers on my cake?

If your wedding cake is to have fresh flowers it is best your florist supply these to ensure they match your wedding flowers. I can discuss directly with your florist regarding the flowers needed for your cake. I am happy to arrange the flowers on delivery of your cake. Please make sure your flowers are pre ordered and sent to your venue on the morning of your wedding for arrangement. some flower are toxic and not suitable to have on your cake, please talk to your florist regarding this.